I am excited by restaurant delivery services and use them frequently.

I am deeply disappointed by quality control as our orders leave the house, however. Errors are so frequent that I’m actually happy when one order arrives complete. This is not a criticism of one restaurant or delivery service. It is a criticism of them all.

Quality has not improved since I worked the Burger King drive-through in the 1980’s.

I know the pressure is intense. I have worked at fast food and pizza joints. I get it.

But no one has got it right.

Hjalmer Duenow @hjalm